Ecom Express — need urgent delivery (medicine)

 
1 Review
Islampur, West Bengal, India
 Apurba501 on Oct 10, 2019
Delivery date mentioned on 8/10/2019 but still not delivered. My item is urgent medicine. But e com is not providing excellent delivery service. This medicines are very urgent for a patient but still your delivery boy not deliver this items. Regular i am getting delivery today sms on my phone but still undeliverd. When i am calling they told me to collect the item from there office. Please resolve the issue

Complaint Status


[Oct 10, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, Oct 11, 2019
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
ECOM Express Team
Updated by Apurba501, Oct 12, 2019
AWB [protected]
Updated by Apurba501, Oct 12, 2019
STILL NO RESPONSE FROM ECOM.URGENT MEDICINE BUT NO RESPONSE FROM ECOM.I WILL GO TO LEGAL
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    Customer satisfaction rating
    52%
    Complaints
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    Resolved
    932
    phone
    +91 11 3021 2000
    +91 11 6659 8800
    location
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    Ecom Express - need urgent delivery (medicine)