Ecom Express — no delivery made by ecom express

My awb # is [protected]. It's was an order from myntra, which was supposed to be delivered on the 5th but i have not received any package till date. The website shows that it has been delivered. There's no valid number to get in touch with anyone. Some how i got in touch with the customer number but every day they asked me to call after few hours.
This is the worst experience i had ever.
Just let me know if ever i'll receive my order or not.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 5 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express
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