[Resolved] Ecom Express — no response on consumer complaints

Atharav

from Indore, Madhya Pradesh

Address:

Dhar, Madhya Pradesh, 454001

Many times my parcels with Ecom Express Courier Dhar (Madhya Pradesh) don't attempt for delivery even a single time nor even they call. False updates are updated by them, on their website tracking like "Customer not accepting or Not Available or Delay deliver request".

I've sent complaint to seniors of my dhar district, they denied and after that, they apologized for inconvenience. That's it. Also, There isn't any kind of consumer complaint grievance. In simple words, I find Ecom Express is not a good courier service.

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Dec 7, 2019

Complaint marked as Resolved

Got the parcel, but very late.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express