[Resolved]  Ecom Express — non delivery of product

Address:Indore, Madhya Pradesh

I have not received my 2 order yet.
the deliver boy lies on tracking by saying heavy rains amd consignee said for future deliver.though no contact has been made for me by ecom.
the parcel is already 4 days late still no proper date given. from last 4 days it is showing delivery attempt and false excuses are given by customer care

i am 24*7 available to collect product but no responsible response from ecom

Awb[protected]
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Jan 6, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
Ecom Express Customer Care's response
Dear Avi Vani,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 03 Dec 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected]

Regards,
Team Ecom Express
Complaint comments 

Comments

Hi i am returning my product on 27/10/2018 tracking no[protected] it's going one month but my product doesn't reach to club factory so please delliverd as soon as possible.
Ecom Express Customer Care's response, Dec 4, 2018
Verified Support
Dear Ajay Bal Tamang,

Greetings From Ecom Express.

With reference to your query regarding the reverse shipment has been delivered to shipper on 01 Dec 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 8376888888

Regards,
Team Ecom Express

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