[Resolved] Ecom Express — non functioning fault in mobile sim watch | |||||
We have received ur product, smart watch, today on20th sep 2018, by courier. But the product was already defected, the defect is, that the product is not functioning in any respect so plz inform us what we have to do. Either in exchanging or refunding. It required 2hr charging to get on and we do so as directed by the manual but it was unable to get on. What we only want is the refund and nothing else... Was this information helpful? | |||||
Oct 28, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Ecom Express Customer Care's response Dear Manzoor Ahamad, Greetings from Ecom Express We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up. Regards, Team Ecom Express | |||||
 2 Comments | |||||
Comments
This is sirisha rani today i got my delivery i am not satisfied with that because it is not as good as in the image that was published in facebook
![]()
Ecom Express Customer Care's response, Sep 27, 2018
Verified Support
Dear Jaggu,
Greetings from Ecom Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express
Greetings from Ecom Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
6399
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings from Ecom Express
We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.
Regards,
Team Ecom Express