[Resolved] Ecom Express — not attempt for delivery and status showing not delivered

arvindpurkazi35

from Gajraula, Uttar Pradesh

Address:

Muzaffarnagar, Uttar Pradesh, 251327

Sir
Your delivery boy was not attempted or any call/ contact me for delivery of my product out for delivery at 1153 hrs.
I call him at about 1653 hrs than he replied me that your parcel will be delivered tomorrow
But after some time i received a message that you are not accepted
I want my product and as well as to action up on that employee who react such as...

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Dec 12, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2018

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express

Nov 14, 2018

Updated by arvindpurkazi35 I collected my parcel from your Muzaffarnagar branch to travel 26 km and when i demand u r manager for complaint register, he told me that no any such type of register we have in our office
My tracking no[protected]
I want action against these type of employees
Thanks for your support