[Resolved] Ecom Express — not deliver my product and not giving response

chandreshsharma03

from Jaipur, Rajasthan

Address:

Ajmer, Rajasthan, 305001

I am here to tell you that my one product is in delivery from ecom express but they are delaying in delivery despite of that the product has been reached in my location . Courier company is not giving response of my message and not picking the calls. My package Airway Bill Number is:[protected]. I ordered this product from paytm mall and they told me that the courier company is responsible for this.

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Jul 15, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

Ecom Express Customer Care's response Dear Chandresh sharma,

Greetings From Ecom Express.

We regret for the inconvenience caused regards.With reference to your query regarding the shipment has been delivered on 13 June 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected].
Regards,
Ecom Express Team

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Comments

chandreshsharma03

from Jaipur, Rajasthan

I contacted to ecom express many times through mail and through phone. But I could not get any response from ecom express. This product was urgent for me and final delivery date was 11 june 2018.

Vishwapita Panday

from Kanpur, Uttar Pradesh

I have recevez smart calling watch but I am not satisfied plz return this item my order no[protected]

Ecom Express Customer Care's response, Jun 18, 2018

Verified Support

Dear Vishwapita Panday,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

Regards,
Ecom Express Team