Ecom Express — not delivered my product I can't wait
q606/1 slaughter house road kolkata, Kolkata, West Bengal, India
MdMd Amir Raza on Oct 27, 2019
I want to share my experience. I had placed one order which was assigned to ecom express. The order was placed on 2nd oct 2019 with awb no. [[protected]]. The item reached the local distribution centre on 12th oct. Since then i am waiting for delivery till 27 oct, 2019.in between i made several attempts to contact their representative. What pathetic situation is with them after making customer to hold the call for nearly 30 min customer care executive will talk. Later he says i will ensure delivery of product next working day. I made several calls to them and every time they said same. Anyhow i got the...
[Oct 27, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Oct 28, 2019
Greetings From ECOM Express.
We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.
Team ECOM Express
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