[Resolved] Ecom Express — not delivering the product shipment | |||||
Hello I was getting my shipment from ecom express with shipment no.[protected] and this people are not giving proper response. I got message in morning 10:07 a. M. I called on executive phone number. He told me that he will come with half an hour. After one hour i get the message shipment undelivered. I have not got any call from them and on call back they are saying that you will get tomorrow and misbehaving on call [protected]. Take some actions for this Was this information helpful? | |||||
Apr 16, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 Ecom Express Customer Care's response Dear PRADEEP, Greetings from Ecom Express! We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. Regards, Ecom Express Team | |||||
2 Comments | |||||
Comments
my awb no[protected] this package out for delivery for 14/03/2018 but that day not delivered we compliant after that updated for future delivery but still now i am not getting my parcel
Reply
To day dilverd Philips power bank &Samsung, data cable.. how aver Samsung head phone &Data cable do not connected. ...please help me
Ecom Express Customer Care's response, Apr 1, 2018
Verified Support
Dear Tapash Manta,
Greetings From Ecom Express
Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 011-30212000 for further assistance.
Regards,
Ecom Express Team
Greetings From Ecom Express
Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 011-30212000 for further assistance.
Regards,
Ecom Express Team
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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