[Resolved]  Ecom Express — not delivering the product shipment

Address:Faridabad, Haryana, 121003
Website:www.ecomexpress.in

Hello

I was getting my shipment from ecom express with shipment no.[protected] and this people are not giving proper response. I got message in morning 10:07 a. M. I called on executive phone number. He told me that he will come with half an hour. After one hour i get the message shipment undelivered. I have not got any call from them and on call back they are saying that you will get tomorrow and misbehaving on call [protected].
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Apr 16, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
Ecom Express Customer Care's response
Dear PRADEEP,

Greetings from Ecom Express!

We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs.

Regards,

Ecom Express Team
Complaint comments 

Comments

my awb no[protected] this package out for delivery for 14/03/2018 but that day not delivered we compliant after that updated for future delivery but still now i am not getting my parcel
To day dilverd Philips power bank &Samsung, data cable.. how aver Samsung head phone &Data cable do not connected. ...please help me
Ecom Express Customer Care's response, Apr 1, 2018
Verified Support
Dear Tapash Manta,

Greetings From Ecom Express

Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 011-30212000 for further assistance.

Regards,
Ecom Express Team

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