Ecom Express — not good product

 
2 Reviews
Om Santi hari clinic sahnai gardan ke pas vidisha, Dandapura, Vidisha, Vidisha District, Madhya Pradesh, India
 Om Santi hari on Mar 23, 2019
This is bad product sony 32000mah power bank and i was not charging my any 2 mobil this product no good so plz return this product and refund my money 849 rupees your service is not good i am very disappointed this product is very bad you have to return my cash on delivery order my cash amount refund me quickly i am not satisfied your product delivery and service

Complaint Status


[Mar 23, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, Mar 23, 2019
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I have bought mosquito light killer but The product is not working properly and want my money refunded back again. I want my 2000 ruppees back .I kindly request you to take the product and refund my money back. I don't to use it again .the product is packed neatly to be taken. I request to refund my amount as soon as possible
Ecom Express Customer Care's response, Mar 28, 2019
Verified Support

Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team

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    Customer satisfaction rating
    57%
    Complaints
    1302
    Pending
    13
    Resolved
    729
    phone
    +91 11 3021 2000
    +91 11 6659 8800
    location
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    Ecom Express - not good product