Ecom Express — Not picking up my return parcel
I had a damaged snapdeal parcel and i had submit a request (on the same say i got my parcel) to refund for damaged item. Snapdeal mention courier Ecom will come and take the parcel. I wait for the whole 2 days but no courier approach me. No call to me, no Ecom people waiting with other courier company . And i can't find any number to contact Ecom courier. What's happening now? My parcel need to be returned in 7 days but if the courier not pickup my damaged item, how can i get my refund. I am so angry with the services. Give me a proper answer. And the Ecom courier is for Belgaum, Karnataka branch.
[Jan 25, 2017] Ecom Express customer support has been notified about the posted complaint.
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