[Resolved] Ecom Express — Not received flipkart shipment | |||
I ordered flipkart one moto back cover, but ecom express message to me 14 th august today delivery date & share me awb number. 14 th august ecom delivery boy not called to me full day but 14:30 message from ecm your shipment delivered and handover to the main gate security. This tim i called main gate security but security told to me no one percel received through ecom express. Still not received this shipment. I already complaint ecom express customer care but no on response correctly. Was this information helpful? | |||
Aug 21, 2020 Complaint marked as Resolved My mobile number 8152918568
Email:- [email protected] Ecom Express customer support has been notified about the posted complaint. Verified Support Aug 28, 2020 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express. Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment and we shall coordinate with our delivery center to get this investigated and resolve at the earliest. Regards, Ramen Team Ecom Express Verified Support Sep 05, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express Please accept our sincere apology for the delay in resolving your complaint. As we are unable to provide your the POD or delivery confirmation, so we shall inform your shopping portal to initiate the refund. So request you to kindly contact your shopping portal in regards to refund. Please be noted this matter has been investigated and strict disciplinary action taken against the errant officials to avoid such incidence. Regards, Ramen Team Ecom Express | |||
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Still not received any call from Ecom express, please urgently call back to me
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