Ecom Express — Order not delivered and no proper intimation | |
Dear sir, I ordered and item 1st July 2020, and the parcel has to come come to my location by 8th July 2020. When I called the customer care they are saying the product will not delivered. There is no intimation from them and now they are saying the product will not be delivered now. When I tracked that it's showing that shipment was rto locked. Please be helpful to get my ordered product. Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 11, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Ramen Team Ecom Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Even i am facing the same issue with this company. What a fraud company. Can you please fastrack my issue as well?
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to customercare@ecomexpress.in for us to assist you on the same.
Regards,
Ramen
Team Ecom Express