Ecom Express — order status say delivered but I had not recieved it | |||
I have ordered a wet and wild eyeshadow palette from nykaa and there was the offer of free product (Wet and wild eye primer). Awb no. Is[protected] I have recieved the palette today but did not recieved the free product while my order updated as deliverd. I want the free product too. It is very unprofessional that my other parcel has not arrived but they said that it is delivered Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Sep 23, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express! With reference to your query regarding the said order please be informed that the number provided is incorrect. Request you to kindly cross check the tracking number from your Shopping portal for us to assist you. Regards, Team ECOM Express | |||
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+91 11 3021 2000
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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The courier boy is saying that you come and take it.
deliver boy resion = Your UDAAN order AwB [protected] was undelivered as you were not available.