Ecom Express — order status say delivered but I had not recieved it
AAngel princii on Sep 22, 2019
I have ordered a wet and wild eyeshadow palette from nykaa and there was the offer of free product (Wet and wild eye primer). Awb no. Is[protected]
I have recieved the palette today but did not recieved the free product while my order updated as deliverd. I want the free product too. It is very unprofessional that my other parcel has not arrived but they said that it is delivered
[Sep 22, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response Sep 23, 2019
Greetings from ECOM Express!
With reference to your query regarding the said order please be informed that the number provided is incorrect. Request you to kindly cross check the tracking number from your Shopping portal for us to assist you.
Team ECOM Express
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