[Resolved]  Ecom Express — order/order was not delivered

Address:Bangalore, Karnataka, 560087
Website:ecomexpress.in

Order number[protected]
My order was not delivered but on the ecom delivery website it showed delivered i checked with the security of the school who are in charge of receiving deliveries on behalf of the students but nothing was registered as received for me. I have been calling the ecom customer service but they keep telling me tomorrow it will be delivered or it's under investigation since 28th of march. I want my order delivered or a refund for my order
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May 11, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. As per our records shipment was delivered, Request you to kindly cross check with security officer to assist you further.

Regards,

Ecom Express Team
Complaint comments 

Comments

I don't need this product
Ecom Express Customer Care's response, Apr 12, 2018
Verified Support
Dear Dukemaza,

Greetings From Ecom Express

request o to contact your shopping portal in this regards

Regards,
Ecom Express Team
Order has been delivered
Ecom Express Customer Care's response, Apr 12, 2018
Verified Support
Dear Ademola Aderogba,

Greetings

Thank you for the confirmation and your feedback and we will be glad to assist you in future.

Regards,
Ecom Express Team

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