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Ecom Express — Orders not received

Dear sir
I m sending to the msg ...till date not received this order.
Dear Customer, your HERBALIFE "Pre-paid" shipment awb [protected] is out for delivery by ECOM executive Ph: [protected] PIN: [protected]...

How can I take it reply me..
Kumar Gaurav
[protected]
[protected]@yahoo.com
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Oct 19, 2020

Complaint Status

Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address by Kumar Gaurav.

Regards,
Ramen
Team Ecom Express
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    Ecom Express
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
    3757
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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