Ecom Express — package not delivered 5 days passed

[email protected]

from Udaipur, Tripura

Address:

Sri Ganganagar, Rajasthan, 335051

Hi,
My awb no is [protected]
I got message form ecom that my package out of delivery on 08 nov 2019 and today 13 nov 2019 and package not delivered yet.. Courier person comment on box that i am not available but i didnt get any single call for delivery... Such a worst delivery experience i ever had... I called to customer care they assured me to deliver today or tomorrow but package not delivered yet...

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express!

We sincerely apologize for the delay in delivery of your order due to reasons beyond our control (specify reason if necessary). We shall work with our concerned team to get the delivery expedited and keep you updated on the same.

Regards,
Team ECOM Express

Nov 15, 2019

Updated by [email protected] 7 days completed...maybe tour company have not any control on your delivery partners

Nov 15, 2019

Updated by [email protected] I am keep listening form your side form 5 days but still not resolved

Verified Support

Nov 28, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings

Please accept our apology for the delay. Your shipment has been delivered on 15th November at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Ecom Express Team