[Resolved] Ecom Express — parcel from nykaa

Jaishree07

from Chennai, Tamil Nadu

Address:

641025

3 items ordered in nykaa.com on 26th december and it was despatched on that day

However parcel not yet received till date (9th jan)
As per the status show its given its locked in rto

Awb :[protected]

Name : jaishree
Address : 15/57 aravind nagar, near st. Pauls school, thadagam road, coimbatore 641025
Contact no: [protected]

I was never called to deliver the parcel and i have never given an request to deliver on later date

Very poor service from ecom express everytime

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Feb 14, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From Ecom Express

Thank you for writing to us. We accept our sincere apologies for the inconvenience caused to you. As per our records your shipment[protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express