[Resolved] Ecom Express — parcel not delivered | |||||
I am juned belim i purchased a product from paytm. My product was supposed to deliver on 13th dec. 2018. I was waiting for my parcel but at evening i checked paytm app i was shocked when i saw that status of my parcel was delivered... I called paytm customer care but no result i got i called ecom express customer care but then also i did not received any positive response... Vendor of ecom express of limbdi branch made my fradulant signature i am very much disappointed with such behaviour of vendor of ecom express Was this information helpful? | |||||
Jan 19, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Dec 18, 2018 Ecom Express Customer Care's response Dear Juned belim, Greetings From Ecom Express We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance. Regards, Team Ecom Express | |||||
 3 Comments | |||||
Comments
Order a sony 32000 mah powerbank but received philips powerbank which power switch is already damage.. and I try to call in customer service many times today but I get no reply in back.. so please help me about it
Himangshu kalita58's reply, Dec 7, 2018
8638597336 -my contact no
Awb[protected]
Ubgb123@'s reply, Nov 30, 2018
Awb 958713457 parcel not delivered
Ecom Express Customer Care's response, Dec 18, 2018
Verified Support
Dear Sir/Mam,
Greetings From Ecom Express
We regret for the inconvenience caused to you. As per our records your shipment 958713457 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team Ecom Express
Greetings From Ecom Express
We regret for the inconvenience caused to you. As per our records your shipment 958713457 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
Regards,
Team Ecom Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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did put my call on hold. Their did not even how to handle the customer.
HOPELESS SERVICE
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express