[Resolved] Ecom Express — pickup being rescheduled since last week
SuSunil Ku. Mishra on Jun 12, 2019
I had ordered a shipment from myntra on 31st May, 2019. It has been nearly more than 10 days and the shipment tracking on ecom express still shows pickup rescheduled for the next day. The same message gets updated everyday. Can you explain what's the problem with your system??
Ecom express tracking id: [protected]
Do let me know if any more details are needed.
Complaint marked as Resolved Jun 18, 2019
You need to work on your service and also please try to give some other comment than this one, "Pickup Rescheduled For Next Day". I am sure half of your complaints will be related to this ugly message which keeps repeating itself every morning.
[Jun 12, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Jun 14, 2019
Greetings from ECOM Express
We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.
Team ECOM Express
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