[Resolved]  Ecom Express — poor customer service

Address:itanagar, Papum Pare, Arunachal Pradesh, 791113
Website:E Com express delivery

Arunachal pradesh itanagar e com delivery service has not been providing proper service with late deliveries to returning stuffs without even informing the customers. I would like to ask to take strict measures to check on this or legal measures will be taken. I have many times spoken to the concerned office but no actions been taken. I will go through legal way.
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May 7, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. Please accept our apology for the delay. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express
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    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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