[Resolved]  Ecom Express — product delivered to random address

My order number is "119671". AWB number is "[protected]".It has been more than 10 days waiting for my product n the thing is my product is delivered to some random person and he even signed my name as well. I didnt even get any kin of message from ecom that my product is delivered. I have tried talking to customer care and the telephone response is good but no work is done on that.
U are the first to make me go through this worst scenario.
Was this information helpful?
No (0)
Yes (0)
Sep 1, 2018
Complaint marked as Resolved 
finally after way too calls and complaint they have approached me with the product
Ecom Express customer support has been notified about the posted complaint.
Aug 30, 2018
Updated by bharathreddy9903
My contact number is [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6392
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information