[Resolved] Ecom Express — product delivery complaint | |||
Such a worse courier service i am seeing is ecom express. My courier has despatched on 1st april within kolkata and it is 6th onwards i am not getting it. They have such idiotic tracking status, they are not showing the updated one. Moreover when called their customer number ([protected]) for a complain the representative lady is showing such attitude and disconnected the call on my face. Such a waste of money and time. Never use this courier service again. They dont value for money and time. Was this information helpful? | |||
May 10, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same. Regards, Team ECOM Express | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
6399
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings from ECOM Express
Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the reverse pick up request as both the tracking numbers as been cancelled.
Regards,
Team ECOM Express