[Resolved] Ecom Express — product delivery delay | |||
Dear team, today your courier boy said to deliver my order id[protected] awb[protected].in my conversation have told him plz deliver it by today only bcoz i will out of station yesterday... He said in eve he will come... After that he told that on road side he will deliver when i reached there he said that he forget n now he is far from my place again he said at 7:00 he will deliver at the given adress.. At 6:56 i gt msg dat delivery attempt unsuccessful.. I called him then he said i have some work so um going home... What the he'll is this.. He said in morning he will come.. Whatever u have to do complain. N he is lieing dat he said that he will deliver on monday... Kindly help. Was this information helpful? | |||
Jun 24, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support May 21, 2018 Ecom Express Customer Care's response Dear Parul, Greetings From Ecom Express We regret for the inconvenience caused to you, we shall cross check with our centre and try to get issue resolve Regards, Ecom Express Team | |||
2 Comments | |||
Comments
As per the telephonic call with your executive..he told me the product will be surely deliver on Monday...bt today when I check the order status on naykaa it's showing its delivery is failed yesterday...how ????
Reply
[protected]
Ecom Express Customer Care's response, May 26, 2018
Verified Support
Dear Abhishek sarate,
Greetings from Ecom Express!
Request you to put forward your query so that we may assist you accordingly.
Regards,
Ecom Express Team
Greetings from Ecom Express!
Request you to put forward your query so that we may assist you accordingly.
Regards,
Ecom Express Team
35%
Complaints
6399
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information