[Resolved]  Ecom Express — product did not deliver

Address:KUTILIYA SARDEI, West Tripura, Tripura, 230132

I ordered a trouser from myntra (1/10/2019) and delivery was expected to 12/10/2019 but the item did not deliver to me yet. When i tracked order from ecom express site they mentioned that item undelivered due to heavy rain but it is not true there has been no rain for 10 days (Such a big fraud). When i made a complaint, they ask me to wait for 24 hours but no response. Whenever i called them, they just ask me to wait for 24 hours. It is almost 3 days but no delivery occurred. I just want to deliver my item within 2 days
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Oct 20, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Oct 16, 2019
Updated by Vandanarosni
AWB no .[protected]
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