Ecom Express — product from nykaa
SSerit on Feb 26, 2020
I have ordered plum green tea kit and other products from nykaa and it's shown that delivery failed by ecom express they didn't even call me. Worst experience from ecom express. And the next day it shows that attempted and the customer is not available. But i didn't even got a call from ecom express but got a message that get ready it is out for delivery and i didn't get the product yet. It's soo irresponsible.
[Feb 26, 2020] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response Feb 27, 2020
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.
Team ECOM Express
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