Ecom Express — Product not delivered but status showing product delivered.

Ecom Express — Product not delivered but status showing product delivered.

L Laxmikumarih06 May 8, 2021 May 13, 2021 This thread was updated on May 13, 2021

I had ordered a product of cost 1141 from flipkart on 2nd May. I got message that on 8th may the product was going to be delivered. But nobody from the delivery service tried to contact me through call and also didn't responded to my calls. At end received a message showing that product is delivered. But I and my family received no product. Kindly deliver the product or refund. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. May 09, 2021 Updated by Laxmikumarih06 Still nobody picking my call. Nobody trying to resolve it Verified Support May 13, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same. Regards, Team Ecom Express May 13, 2021 Updated by Laxmikumarih06 The courier office person telling me that the problem was caused by the them. To save themselves they are asking me to accept the delivery of product and they will deliver the product in reality after may . But in real I received no product, so I told them that I won't admit since I received no product. Then they told nothing can be done so. At end I received no product, no refund, and nobody trying to resolve my problem with ecom express. The ecom express only telling me that they will resolve it and I should wait. But no progress can be seen. I am getting my trust lost in this courier service
Add a Comment	Share
Submit Close