[Resolved] Ecom Express — product - not delivered

venkatande

from Mumbai, Maharashtra

Address:

Near : DEGREE COLLEGE {For MEN}, B.CAMP LAST LANE, KURNOOL, Kurnool, Andhra Pradesh, 518002

Good afternoon!
Sub :- paytm - order
Complaint : - not delivered
Awb no :[protected]
Location :- kurnool city, b camp!
Customer contact no : [protected]

But, local courier partners was showinng in paytm app - we are 3 times visited & not trace lutem, given address.

Thats was totally wrong. They are not visited customer located area atleast 1 time also.

Thank you!

+1 photos

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Jun 24, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at [protected]@ecomexpress.in.

Regards,
Team ECOM Express

Verified Support

May 14, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

With reference to your query/complaint regarding non recipt of AWB number[protected], your shipment has been delivered today at 5.30 pm at the registered address.

Regards,
Team ECOM Express