[Resolved]  Ecom Express — product not delivered. delivery boy cut the phone after saying hello.

I ordered a book from amazon. It's shipping by ecom express. Awb no.[protected].
The delivery was expected on 10 october. So, the delivery was called me around 2 pm and he cut after phone after saying "hello". He did not delivered my item and i got a message saying "my address was unlocated."
Till now i didn't received my item, i contacted amazon as well and they told me it will be delivered on 11 october.

Please delivery my product asap.
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Oct 14, 2019
Complaint marked as Resolved 
They delivered my product!
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.

Regards,
ECOM Express Team
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