Ecom Express — product not delivered in same city over 4 days | |||
Awb#[protected], shipped from hyderabad. To be delivered in hyderabad only (Same city). It was picked by them on 10th and from then it's in their hub and not getting connected to delivery center. I called customer care many times, no help, no udpate. I went to delivery center in gachibowli hyderabad, still no help, no update. They are saying their work load is too much, but still for that same city it should not take more than 4 days man. The order is from flipkart, they aren't helping neither ecom express. Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 14, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. We regret the inconvenience. Pleased be informed that the delivery of the said shipment has been delayed. We are coordinating with the concerned team to get this expedited and shall keep you updated on the same. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Please get the bag (SL[protected] connected to Deliver center, I will pick myself from there. No need to deliver to doorstep otherwise you guys might take 2-3 days more.
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express