[Resolved] Ecom Express — product not delivered - invalid informations
Bangalore South, Karnataka, India
Araryasurendran on Jan 14, 2019
I placed one order on 08/01/2019. And i got the confirmation message for the delivery by today (14/01/2019) morning and its supposed to delivered it by today.
And from the after noon session itself i was trying to reach the ecom express executive but he was not answering my call as well. Finally i got a text message it stating that customer not available i don't find any logic in that.
Can i know the exact reason why the product is not delivered today. If not i dion't need the delivery the product which i ordered keep it with u guys itself.
Order number :[protected]
Complaint marked as Resolved Feb 19, 2019
[Jan 14, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Jan 15, 2019
Greetings from Ecom Express!
Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs.
Team Ecom Express
Verified SupportEcom Express Customer Care's response, Jan 17, 2019
Greetings From Ecom Express.
Thank you for writing to us. With reference to your query regarding the shipment has been delivered. Request you to kindly cross check and confirm to assist you further.
Team Ecom Express
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