Ecom Express — product not delivered to the address

Rajendra Prasad Mudgal

Address:

Rajendra Prasad9742874788 C/O Prema Timmareddy, Chikkahalli, Challakere Subdistrict, Near Govt school, Chitradurga District, Karnataka - 577543, 577543

Flipkart awb: [protected], the shipment is not delivered to my address but on 7th received sms to my mobile no:[protected] stating that shipment has been delivered. I am wondering how it is possible without receiving the consignment, how the courier service declared that product delivered. Could you please register complaint and take action on deliver courier.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express!

We are sorry to hear about your experience. We have noted your complaint regarding non-delivery of shipment and we are coordinating with the concerned team to get this resolved at the earliest. Meanwhile, please email us your contact number at [protected]@ecomexpress.in.

Regards,
Team ECOM Express

Verified Support

Nov 20, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings

Please accept our apology for the delay in resolving your complaint. We are coordinating with our center to get this resolved at the earliest.

Regards,
Ecom Express Team

Verified Support

Dec 02, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express!

Request you to kindly share your alternate contact number as we are unable to contact you.

Regards,
Team ECOM Express