[Resolved] Ecom Express — product not delivered... very delayed

Neenu@rinoebal

from Puttur, Karnataka

Address:	680604
Website:	Ecom express

I had a placed an order from max online fashion on 29th december 2018.. And the order shipped on 30 th december 2018... And when i tracked the order it s shown that it reached waleyyar hub on 7 th january 2019.. And the same day i recieved call from them.. It will be delivered after two days bharath strike.. Ie on 9 th january 2019.. But after that no calls or msgs from them... When i tried to contact that numb... It is not connecting... I want the product.. And the awb number is[protected]... I want my order to deliver as soon as possible..

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Jan 18, 2019

Complaint marked as Resolved

Product delivered

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the Airwaybill Number.[protected], the said shipment is currently in transit to delivery center. You can see the updated information once the shipment reaches the required destination.

Regards,
Team Ecom Express

Jan 18, 2019

Updated by Neenu@rinoebal Im sorry . Actually that product was not delivered

Jan 18, 2019

Updated by Neenu@rinoebal I want my product please

Verified Support

Jan 19, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings

We shall coordinate with our delivery center and arrange the delivery at the earliest.

Regards,
Ecom Express Team

Jan 19, 2019

Updated by Neenu@rinoebal When i enquire in yiur customer Service.. They product is reached on destination centre thrissur... As you pack staffs.. Its studied there...my awb number is[protected]...please make the delivery today itself...its an urgent product for me...