Ecom Express — product not picked up by the courier company

1 Review
Ghatkesar, Andhra Pradesh, India
 Ruchi Chouhan on Dec 18, 2019
I ordered item from club factory on 29th nov. And from 6th dec to till date product is not picked up by ecom express currier company. Everyday pickup is rescheduled as per the attached photo and they are not providing any update for the item.

Contact no. Which is given by the ecom express are wrong and they cut after giving auto generate message.

Please help as soon as possible.

product not picked up by the courier company

Complaint Status

[Dec 18, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response Dec 19, 2019
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.

Team ECOM Express
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    Ecom Express - product not picked up by the courier company