[Resolved] Ecom Express — product not received by me

Rashi Shri

from Bhopal, Madhya Pradesh

Address:

Jhabua, Madhya Pradesh, 457661

My name is rashi and i have ordered cashew from paytm which was about to be deIivered by ecom service but i have not received my order ( scorist cashews 500g) from paytm with ecom awb no.[protected] but it is showing delivered both on ecom and paytm.. courier boy called me by landline no.[protected] on Sunday to deliver the product but as i was not available he told me to deliver on Monday. I dont have courier boy no. so i am unable to contact again and have not yet received the product

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Oct 4, 2018

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2018

Ecom Express Customer Care's response Dear Rashi Shri,

Greetings From Ecom Express

We regret for the inconvenience caused to you. As per our records shipment was delivered, Request you to kindly cross check with family member/neighbor to assist you further or you may contact our Customer helpline no. [protected]

Regards,
Team Ecom Express