[Resolved]  Ecom Express — product picked up but not updated in snapdeal

Address:Silapathar,Assam pin 787059, Dhemaji, Assam

I return my product ordered from snapdeal to courier boy on 12 march but there is no any update in snapdeal my order option.. I raised a complaint on helpsnapdeal.. And my money is not yet refunded.. They always schedule for pick up.. But product is already picked up.. Plz update my order.. So i get refunded soon. The ecom courier boy says there is technical failure but its merely 12 days.. The update is not yet seen in my orders
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Apr 28, 2019
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express
Complaint comments 

Comments

Hi Dinesh,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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