Ecom Express — product delivered without contacting. | |||
I ordered a watch through flipkart which was to be delivered through ecom express. The delivery date was 10th october but it has exceeded and twice on 6th october and 13th october they have send me a message of product undelivered even without contacting the customer for even once. So, can you please urgently look into this issue and resolve it as soon as possible. Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 14, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint. Regards, Team ECOM Express | |||
 3 Comments | |||
Comments
Main apne shipment ko track nahi kar pa Raha him my tracking no is FDSP[protected]I
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Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.
Regards,
ECOM Express Team
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.
Regards,
ECOM Express Team
Dear ecom not reslove problem your customer care and very delay my order delivery please reslove my problem my order no Ecom Express - [protected]
and delivery date Delivery expected by Sun, Oct 06 and today date 8/10/2019 but not delivery
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and delivery date Delivery expected by Sun, Oct 06 and today date 8/10/2019 but not delivery
Ecom Express Customer Care's response, Oct 14, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
With reference to your query regarding the AWB number 2526014211, as per our records the said shipment has been delivered on 12 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
Greetings From ECOM Express.
With reference to your query regarding the AWB number 2526014211, as per our records the said shipment has been delivered on 12 Oct at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
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Order no SO[protected]
Greetings from ECOM Express
We regret the inconvenience. Pleased be informed that the delivery of the said shipment has been delayed while in transit.
We are coordinating with the concerned team to get this expedited and shall keep you updated on the same.
Regards,
ECOM Express Team