Ecom Express — Received wrong product

Karan gajara

May 9, 2021

Address:

Mankuva bhuj

I have received a RTO return from ecom express and I have checked it ...it is totally received damage from outside and I have checked this it was different what I send to the customer so I am unable to open my account so I want file safe-t-claim on this order I'd[protected]) thought email So I am sharing an order I'd and image detail which I received please help me with this case and provide a fund for this order I'd

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 13, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

We have noted your complaint. We shall take up with the Team to get this investigated. Meanwhile, please contact your shopping portal in this regards.

Regards,
Team Ecom Express

Verified Support

May 18, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings

Please share your contact number to assist you.

Regards,
Ecom Express Team