[Resolved] Ecom Express — regarding false messages about the product
AAkashdeep Rajput on Nov 5, 2018
I've ordered a product on myntra (Awb[protected]. Its expected delivery date was 28.10.18. Its 05.11.18 today bt my product is still undelivered. On 02.11.18, i got a msg that the product is undelivered because u were unavailable to receive the product. Bt the fact is i was available the whole day bt they haven't attempted delivery. They didn't even call me. Ecom exp. Is totally fake. It only sends false messages and blames the customer for its mistakes. It's employees r totally irresponsible. I want my product now.
Complaint marked as Resolved Dec 13, 2018
[Nov 05, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Nov 12, 2018
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.
Team Ecom Express
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