[Resolved] Ecom Express — reschedule delivery not attempted | |||
About 10 days ago my order was marked as undelivered by the delivery boy and that because my conversation with delivery boy was not proper due to network problem and he didn't bither to call me 2nd Time and rescheduled it for next day, after that it didn't came. Rescheduled delivery was not even attempted since 10 days i need the product urgently as it is important and now i wanted it within 2 days Was this information helpful? | |||
Dec 14, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Nov 05, 2018 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express! Thank you for writing to us. We sincerely apologize for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer Helpline no. [protected]. Regards, Team Ecom Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.
Regards,
Team Ecom Express