[Resolved] Ecom Express — return of my amazon order

Jaswanth H B

from Bengaluru, Karnataka

Website:

Ecomexpress.in

I purchased a shirt from amazon.in. But as it was not well fitting, i returned it. They fixed my return with ecom express. My pickup tracking id is:[protected].
I returned my package as mentioned in rules of return packages to the pick up guy from ecom express. But these people's now telling me that i didn't returned the product. I want my money back. Why the hell you cheat like this. You people missed my product causing loss to me. I informed your customer care executive but they are not responding correctly. Why the hell on this world your company exists. Cheaters.

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Mar 17, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express

Thank you for writing to us. Please accept our apology. Request you to kindly contact the date of pick up and share the reverse pick up slip given at the time of handing over the shipment.

Regards,
Team Ecom Express

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Comments

Mani lapran

from Hoshiarpur, Punjab

Hello sir/madam OD[protected] its my order id and it should be not delivered at home address why??? I will also mentioned the address then why should be not delivered and i am also request to the delivery boy and that tell me not come on your home

Ecom Express Customer Care's response, Feb 13, 2019

Verified Support

Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same.

Regards,
Team Ecom Express