Ecom Express — return order not picked up

Address:

5-6-37/18 ,Lakshmipur,Hindupur,Anantapur dist,515201,Andhra Pradesh, Anantapur, Andhra Pradesh, 515201

Sir i have booked an wd 2tb hard disk from flipkart and i received it on 16 jan 2020
I checked the product and performance was not upto mark so i decided to raise return request on the same day of delivery
But in flipkart app it hasnt been updated so i cant raise return request on same day
Next day i got updated that product has been delivered so i raised return request
From there 18 jan no body called me but got message as your return pickup is failed as you requested rescheduling
19 jan gave a ring for 4 sec and update as i rescheduled but ring was for less time i was unable to pickup the call
20 jan they called me i lifted the phone no body spoke to me but i was able to listen external noise and i again i message that return has been failed and say that i rescheduled it

Wab number is[protected]

But my last date for pickup is 24 jan 2020
But it is not joke to throw complaint on me that i was rescheduling it look like a fraud to me
So i have recorded calls that i spoke to them please help me