[Resolved] Ecom Express — return sleep not receive | |||||
Return sleep nhi mila h mujhe. 3 janaury ko ecom express center m order kiya tha usko return kr diya. Hun. 3 janaury ko. Or avi tak mere account m paise nahi daal diye hn. Amazon company wale. Amazon costomer m call kiya tha to bolte hn. Sleep dikhao photo khinch k emai kro bolte hn... Dobara sleep nikal do bola to nhi niklega bole. Ecom office wale palidih m. To mujhe sleep chahiye. Mere account m avi tak paise nhi aaya h. Was this information helpful? | |||||
Feb 24, 2019 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Jan 24, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From Ecom Express Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number starting with 5 so that we can assist you on the same. Regards, Team Ecom Express | |||||
 3 Comments | |||||
Comments
I order a product in 11th January from Paytm mall. again came to me a message Your order was delivered on 14th january. but I did not get any product. i talked on paytm care. He did a complaint ecom express. against me but no call came. again i talked ecom express. then they made a complaint. and then I got a call on 23rd January, from the ecom express office. He said that your delivery will happen. 24th january got me the product. But in the product I am having some issues. So I talked to paytm mall customer care to return or replace this product. So they said that our return or replacement policy is of 7 days. And your delivery is being shown on 14th january. Now how do I return or replace this product?
Please help me.
Ab no.[protected]
Order no. [protected]
Ankit kumar nishad contect no. [protected]
Please help me.
Ab no.[protected]
Order no. [protected]
Ankit kumar nishad contect no. [protected]
Ecom Express Customer Care's response, Feb 2, 2019
Verified Support
Dear Sir,
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. we are making the very best efforts to make your order reach, we request you to kindly co-operate.
Regards,
Team Ecom Express
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. we are making the very best efforts to make your order reach, we request you to kindly co-operate.
Regards,
Team Ecom Express
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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1 Review
Shivam Kumar Nishad on Jan 22, 2019
Mark as Resolved
I bought a product from paytm mall to 11 january. And my AWB no. 289487154. Then I got a massage. Your order on 14th febuary has been delivered to you. but I not find any stuff. But before that on behalf of ecom Express I did not receive any call or massage.
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, request you to kindly share your alternate contact number for assistance.
Regards,
Team Ecom Express