[Resolved] Ecom Express — return wrong product
My order number[protected] and i returned another product by mistakes. please try to help me and solve my problem. it's almost 4 days completed but i did not get any update. i also talked with courier boy, he told that he will return but yet he did not return. please suggest me any suggestion and try to solve this problem. my address; Boy's Hostel Siva Sivani Institute of Management, 500014, Telangana.
Complaint marked as Resolved Mar 4, 2019
[Jan 28, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response Jan 29, 2019 Dear Sir,
Greetings From Ecom Express.
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our pick up center to get this investigated and get this resolved at the earliest.
Team Ecom Express
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