[Resolved] Ecom Express — reverse pickup not taken care of
Garhwa, Garhwa District, Jharkhand, India
R4r4w0rm on Jun 3, 2018
About shipment no.[protected].
I am constantly being told that my product will be picked up today, but whenever i reach the customer care, they give some issue and disconnect the call. Previously, an order from myntra was to ne picked up but nobody came for the same, not even did they call, and for these reasons i had an unfit shoes left at my home wasting my 1600/- rupees. I don't really know who shall be held responsible for the same. Pathetic service by ecom express, garhwa.
Complaint marked as Resolved Jul 8, 2018
[Jun 03, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Jun 07, 2018
Greetings From Ecom Express
We regret for the inconvenience caused to you, we shall cross check with our centre and try to get issue resolve
Ecom Express Team
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