Ecom Express — rto locked and undelivered. | |||
The worst delivery service till date. Came out for delivery but never reached. Didn't even bother to call. All other delivery services calls the person customer so many time. Even after giving phone number on the parcel, you people did not bother to call the recipient even once. And moreover its showing rto locked. Awb no [protected] and awb no [protected]. Every time sending msg please keep the money ready, out for delivery. Then after some time showing the customer refused to accept so it is undelivered. Then again i have to request the company for re attempting delivery. Please look into the matter. If you people are having problem with address or anything, ecom express should call the customer but no without contacting the customer giving wrong allegation. Why so rude and bad behaviour? Saw so many delivery agencies but sorry to say ecom express disgusting experience and behaviour. Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 11, 2019 Ecom Express Customer Care's response Dear Mam, Greetings from ECOM Express! Please accept our sincere apologies for the inconvenience caused to you. We will surely take up this matter with our center and action to avoid this in future. As per our records your shipment [protected] has been returned back to your shopping portal. With reference to your query regarding the AWB number [protected], the said shipment is currently out for delivery and the delivery person may coordinate with you before his visit. Regards, Team ECOM Express Verified Support Nov 20, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal as we were unable to deliver as per the expected date of delivery. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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