[Resolved] Ecom Express — saree/ delivery was not attempted | |
I have ordered a saree from paytm AWB NO.is[protected]And it was to be delivered by ecom express today but the delivery was not attempted and I have got a msg that Delivery attempted but customer not available.This is absolutely false.The delivery man even didn't call . I am very disappointed with the ecom express as they update false delivery status on the website ... Was this information helpful? | |
Nov 21, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Oct 19, 2018 Ecom Express Customer Care's response Dear Amit, Greetings from Ecom Express! We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer helpline no. [protected] Regards, Team Ecom Express | |
 6 Comments | |
Comments
Pls refund my amount 1298 rs
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muzammilsha's reply, Oct 17, 2018
Kindly pls refund my amount this is not my parcel 1298 rs
Ecom Express Customer Care's response, Oct 20, 2018
Verified Support
Dear Sir/Mam,
Greetings From Ecom Express.
Thank you for writing to us. With reference to your query request you to kindly contact your shopping portal to arrange the return request.
Regards,
Team Ecom Express
Greetings From Ecom Express.
Thank you for writing to us. With reference to your query request you to kindly contact your shopping portal to arrange the return request.
Regards,
Team Ecom Express
I didnt received my product
But its shows the product will delivered
i didnt get my order
this is cheating
please help
But its shows the product will delivered
i didnt get my order
this is cheating
please help
Ecom Express Customer Care's response, Oct 20, 2018
Verified Support
Dear Mam,
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.
Regards,
Team Ecom Express
Greetings From Ecom Express
Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.
Regards,
Team Ecom Express
[protected]
Rajkumari Shukla's reply, Oct 13, 2018
Please returned my order
Ecom Express Customer Care's response, Oct 20, 2018
Verified Support
Dear Mam,
Greetings from Ecom Express!
Thank you for writing to us. Request you to kindly contact your shopping portal in this regards.
Regards,
Ecom Express Team
Greetings from Ecom Express!
Thank you for writing to us. Request you to kindly contact your shopping portal in this regards.
Regards,
Ecom Express Team
In this zip code - 805130
Ecom courier worker are very rude behaviour.
Delivery man Jitendra - 43462
Delivery date- 14/10/2018
Ecom courier worker are very rude behaviour.
Delivery man Jitendra - 43462
Delivery date- 14/10/2018
Ecom Express Customer Care's response, Oct 20, 2018
Verified Support
Dear Sir,
Greetings from Ecom Express!
Please accept our sincere most apologies for the inconvenience you faced with our service. Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials.
We understand that your experience with our service has not been congenial. However it is our earnest request to you to give us another chance to let you experience the best part of our service.
Regards,
Ecom Express Team
Greetings from Ecom Express!
Please accept our sincere most apologies for the inconvenience you faced with our service. Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials.
We understand that your experience with our service has not been congenial. However it is our earnest request to you to give us another chance to let you experience the best part of our service.
Regards,
Ecom Express Team
My AWB NO.is [protected] I have got a msg that Delivery attempted but customer not available.Which is absolutely false.Nobody called me on the given no. I am very disappointed with the ecom express as they update false delivery status on website
Regards,
S.manikandan.
Regards,
S.manikandan.
Ecom Express Customer Care's response, Sep 6, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express!
We sincerely apologize for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same.
Regards,
Team ECOM Express
Greetings from ECOM Express!
We sincerely apologize for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same.
Regards,
Team ECOM Express
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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So please find my package
My phone number [protected]
Greetings from Ecom Express!
Please accept our sincere most apologies for the inconvenience you faced with our service. Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials.
We understand that your experience with our service has not been congenial. However it is our earnest request to you to give us another chance to let you experience the best part of our service.
Regards,
Ecom Express Team