[Resolved]  Ecom Express — shipment of order

Address:791111

My order tracking no is[protected] and order no so49412371 when will it be delivered to me its been 5 days yet its saying pickup rescheduled for next day whats that for? When will be it delivered to me, i hope its not fake or useless delivery hub and whats the actual meaning of “pickup rescheduled for next day“ its been 5 days saying the same thing “pickup rescheduled for next day”, and its at delhi still why?
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Oct 29, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
Ecom Express Customer Care's response
Dear Choki Yapa,

Greetings From Ecom Express

We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. So request you to kindly allow us 24-48 hrs. for the update.

Regards,
Team Ecom Express
Complaint comments 

Comments

About your delivery boy so need action immediately otherwise I going to file against you case contact number of delivery boy[protected]

Ecom Express Customer Care's response, Oct 4, 2018
Verified Support
Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to put forward your query so that we may assist you accordingly.

Regards,
Team Ecom Express

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