Ecom Express — shipment pickup

 
1 Review
 nandavivek501 on Jan 18, 2019
I have to return the product to the zipker. They provided reverse pickup to return the product with ecom express but the agent is not coming to pick up the product from ecom expres courier service.

I called customer service several times for pickup and they are saying that it will happen within the next 24 hrs to 48 hrs but till now it did not happen.

Awb number:[protected]

Complaint Status


[Jan 18, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, Jan 18, 2019
Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the new reverse pick up request.

Regards,
Team Ecom Express
Updated by nandavivek501, Jan 22, 2019
Team,

Why not do this instead of raising another?

It already completing the return period. You should bare the amount of that product.
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    Ecom Express - shipment pickup