Ecom Express — smart watch not same, not original

Address:Hunthar,Company peng.Mizoram Lalboi petrol pum opossit, Aizawl, Mizoram, 796001
Website:ecom express

This receving my order but, not original. Pleas we can retur this order,
Help my order,, unbox my order smart wach not original, pleas my order return and order original sent me, under the not videos upload, too larg in my file.
Help. Help
+1 photos
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

Please contact your shopping portal for assistance.

Regards,
ECOM Express Team
Complaint comments 

Comments

I placed an order on 4th September and it was supposed to arrive on 30th September. But the package package hasnt even moved, it shows Pickup Rescheduled since then on every day. And it is 23rd September today. What is happening? When will I get my shipment?

My tracking number is ALJCR[protected]YQ
Ecom Express Customer Care's response, Oct 3, 2019
Verified Support
Dear Sir,

Greetings From ECOM Express.

As per our records, the said shipment 2527423666 has yet not been handed over to us. You can also contact your shopping portal for further assistance.

Request you to kindly contact your shopping portal for assistance.

Regards,
Team ECOM Express
Sir
Iam shashi kumar
I order aaa smart wearable ring in online
But its not working in my mobile phone .
So plz return my order and refund my money back after disscuission with store plzz return my order as soon as possible...thank you...wait for the reply
Ecom Express Customer Care's response, Oct 3, 2019
Verified Support
Dear Sir,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

Request you to kindly contact your shopping portal for further assistance.


Regards,
Ecom Express Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6399
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information